Terms of service

Terms & Conditions

Please take the time to read these Terms and Conditions carefully. By using Our Website or making a Purchase or a hire of the Equipment, the Customer agrees to be bound and accept the Terms and Conditions.

BACKGROUND

These Terms and Conditions shall apply to a sale and a hire of all footbikes and accessories (the “Equipment”) from Kick & Move Pty Ltd trading as Footbikes WA (referred to in these terms and conditions as “Footbikes WA”), 12B Partridge Way, Thornlie, WA, email info@footbikes.com.au, ABN 76 688 054 640 by Customers who purchase the Equipment or hire the Equipment for use at a location of their choice (the “Location”). These Terms and Conditions shall be governed by the laws of Western Australia

PRICE, ORDER PLACEMENT AND PAYMENTS

  • Prices are listed in Australian dollars and include GST (10% Goods & Services Tax).
  • Footbikes WA reserves the right to change or alter Prices without notice to the Customer. If the Customer has already submitted an Order at a particular Price Footbikes WA will supply Goods at that Price.
  • When the Customer places an order on the Website, such order will not be deemed accepted by Footbikes WA unless and until an “Order Confirmation” acknowledgment is sent to the Customer via email by Footbikes WA. All orders are subject to the availability of the ordered Product.
  • Customer can change or cancel an Order before the payment to Footbikes WA is made. The Customer will receive an email with a confirmation that Footbikes WA has noticed the change or order cancellation.
  • All Orders must be paid in full before shipment.
  • Payment methods are specified on the Website at the time the Customer places an Order. Other methods of payment, including cash, can be used for In-Store Orders, but not for Orders placed through the Website.
  • The Customer will get the confirmation email once Footbikes WA receives the payment.

 

WARRANTY

  • All products sold by Footbikes WA are covered by warranty as stated in related laws, including the Australian Consumer Law.
  • The warranty against defects in materials and workmanship commences on the date of purchase and continues for 2 years (frame)  or 1 year for components (except for tubes and brake pads) and Manmat products.
  • Any claims related to delivery or damaged stock must be made within 7 days of receipt. The Warranty claims other Equipment than footbike and footbike components are processed through each product's manufacturer and are subject to their policies and approval.
  • The warranty is only valid if:
    • Customer complies with the instructions in the manual;
    • a receipt (proof of payment) is provided upon request;
    • the product has been used only for its purposes.
  •  If a repair is carried out by a third party during the warranty period and such rpair is contrary to the warranty conditions, the cost of the repair will be paid by the customer. The Customer is responsible for any damage to the product caused during delivery to a service centre.

SHIPPING AND DELIVERY

  • Shipping within Australia will vary depending on the product ordered. Shipping is calculated at checkout based on a Customer’s location and the cart content.
  • If the delivery is made to a remote area and the actual shipping costs are higher than the standard fee charged by Footbikes WA, Footbikes WA is entitled to demand reimbursement of additional transport costs from the customer.
  • When sending a footbike, the customer can choose between delivery to a residential or business address. A residential address is considered an address that is not located in a residential building and has regular opening hours. Businesses operating in residential buildings are not considered a residential address and it is necessary to choose delivery to a residential address.
  • Footbikes WA use standard Australia Post flat-rate satchels to send accessories. If the accessories' dimensions exceed the standard dimensions of these satchels, Footbikes WA is entitled to demand reimbursement of additional transport costs from the customer.
  • Customer should receive the order within 7-10 working days of shipping. Footbikes WA will contact the Customer when the order is shipped. If the order has not arrived within the allotted time, contact Footbikes WA with order details. A signature will be required on delivery

HIRE TERM

  • The agreed Hire Term will be set out in the Schedule to these Terms and Conditions. The maximum length of Hire is 30 days.
  • If the Customer wishes to extend the Hire Term, they may do so at any time prior to the end of the Hire Term. The Customer must contact Footbikes WA to arrange such an extension. Extensions may be made for up to five (5) days, subject always to the existence of prior reservations made by other customers. The Footbikes WA shall use its best and reasonable endeavours to satisfy requests for extensions but cannot guarantee the availability of the Equipment to the Customer beyond the end of the pre-existing Hire Term.
  • The Footbikes WA reserves the right to recall the Equipment immediately at any time. If Footbikes WA exercises this right, the customer will be refunded in full for the remaining days of the rental period or will be issued with replacement equipment of the same type or the closest type without further charge. If the equipment is not returned upon Footbikes WA’s request, the customer will be deemed to have authorised Footbikes WA to charge all costs associated with such collection.

DEPOSIT

  • The Customer shall be required to pay a refundable Deposit to the Footbikes WA at the commencement of the Hire Term, unless stated by the Footbikes WA prior to the commencement of the Hire Term. The sum of the Deposit shall be set out in the Schedule to these Terms and Conditions.

 

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